Lead Supervisor - Guest Arrival (Admissions)

ENSURE THAT GUEST ARRIVAL TEAM MEMBERS ARE PROVIDING THE MOST EFFICIENT AND FRIENDLIEST SERVICE POSSIBLE AS WELL AS SUPERVISING GUEST ARRIVAL PROCESSES AND FLOWS.

Duties and Responsibilities

• Ensure appropriate cash handling and ticket procedures are followed at all times. Conduct OJT training of team members. Provide coaching and counseling.
• Perform overrides and guest resolution
• Follow proper guest arrival system procedures at all times, conduct audits and random inspections.
• Maintain the guest arrival computer system in conjunction with information systems and guest arrival area supervisors.
• Maintain office supply inventory.
• Assist in position as needed.
• Ensure team members are operating with guest service in mind at all times by observation.

Candidates with the following qualifications will be considered:

• 3 mos. cash handling and 3 mos. as supervisor preferred.
• High school diploma or equivalent preferred.
• Prior guest arrival experience preferred.

Posted until April 16, 2012

Click here to apply for this position.

Busch Gardens is an equal opportunity employer and supports a safe and drug free workplace.